OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
174 ratings and 149 comments received in the last 90 days.
20 May 2026
Welcoming and friendly environment. Staff very professional and helpful. Lewis was brilliant- not at all pushy and answered all questions, kept in touch when he said he would and didn't oversell anything. A refreshing change! Thanks Lewis.
19 May 2026
Lewis Ford was amazing. Always updated me
16 May 2026
A great experience from start to finish and Michael kept us informed throughout - his knowledge and commitment to customer service was superb.
16 May 2026
Knowledgeable and helpful staff
12 May 2026
Really pleased with Mini Swindons service
12 May 2026
Excellent customer focused and oriented service. All went well, smoothly and as planned.
11 May 2026
This is our third MINI - and our first ever all-electric vehicle - and we were very happy with the help we received from Michael, the Sales Executive at Dick Lovett MINI Swindon when deciding which model to choose that met our requirements.
11 May 2026
The sales person was friendly and pursuasive but he didn't give us the final offer in writing ; showed on his computer screen and then denied it . It left a bitter taste in our mouths .
07 May 2026
Great at responding, gave us a great experience all round ! Both Miles and Josh were very helpful.
27 May 2026
Friendly efficient service
27 May 2026
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25 May 2026
Polite and friendly people, very pleasant atmosphere.
23 May 2026
Timely, efficient and good communication of progress with my car.
23 May 2026
It was only an mot
23 May 2026
Personalised service and very friendly
22 May 2026
Excellent Service
21 May 2026
Had a tyre replaced which should be covered by the insurance policy Mini sold me 5 months ago. Wasn't unaware until the last minute that the policy was with a third party, told claiming was easy, now being ghosted by Mini regarding the claim form.
21 May 2026
Annabel was so amazing, kind and keen to to help whenever!
21 May 2026
Good job
FIND Dick Lovett Swindon.
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 0179 339 1199
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
23 May 2026
Proactive, informative, expertise,listening