OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
175 ratings and 144 comments received in the last 90 days.
16 April 2026
Service was excellent from start to finish
14 April 2026
The Salesman, Miles Osborne, was very professional and approachable. I've had bad experiences in the past as a woman but Mikes was never patronising
10 April 2026
Very friendly and professional
06 April 2026
Very friendly and professional service. Few issues around the finance, don't think that was your do with the team at the garage, but it did impact the overall experience.
27 March 2026
Lewis was great as always. He was helpful & kept me updated on the status of the car. Everything was also super easy & quick which I prefer
24 March 2026
Efficient and professional!
24 March 2026
Excellent service and communication. Lewis Ford made everything very simple and easy, nothing was too much trouble.
21 March 2026
Josh was very professional and talked through all the options
20 March 2026
Excellent customer service and friendly staff
22 April 2026
friendly welcome, explained what was happening ( useful as first time using Mini service) showed to work area and coffee etc, then kept informed throughout visit ( twice ) to explain what was needed and being done under warranty
21 April 2026
Knowledgable and helpful
21 April 2026
Very helpful and professional staff. Answered any questions quickly and helpfully.
21 April 2026
Timely, courteous.
21 April 2026
Excellent helpful friendly service
19 April 2026
Staff were very helpful
18 April 2026
Really efficient and helpful.
18 April 2026
Always courteous and efficient and never had a problem in the 23 years ( and 7 Mini's ) they've been our main dealer. Always looked after us.
15 April 2026
Service and Mot completed in time frame given and kept updated
15 April 2026
After tyre blowing out, had no option with mini assist for car to be taken to my excellent local car fitters so ended up in main dealership miles away. The tyre price difference was horrendous & had really stressful trip to pick car up.
FIND Dick Lovett Swindon.
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 0179 339 1199
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
19 April 2026
Great customer service shown by Toby Caddick. Our collection had to be rearranged but Toby showed excellent customer service skills to manage our initial disappointment and then make collection extra special on the new date.