OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
170 ratings and 139 comments received in the last 90 days.
19 April 2026
Great customer service shown by Toby Caddick. Our collection had to be rearranged but Toby showed excellent customer service skills to manage our initial disappointment and then make collection extra special on the new date.
16 April 2026
Service was excellent from start to finish
14 April 2026
The Salesman, Miles Osborne, was very professional and approachable. I've had bad experiences in the past as a woman but Mikes was never patronising
10 April 2026
Very friendly and professional
06 April 2026
Very friendly and professional service. Few issues around the finance, don't think that was your do with the team at the garage, but it did impact the overall experience.
27 March 2026
Lewis was great as always. He was helpful & kept me updated on the status of the car. Everything was also super easy & quick which I prefer
24 March 2026
Excellent service and communication. Lewis Ford made everything very simple and easy, nothing was too much trouble.
24 March 2026
Efficient and professional!
21 March 2026
Josh was very professional and talked through all the options
30 April 2026
Work was explained clearly and carried out promptly. Good communication was maintained throughout the process. The lady dealing with me (Lucy) was personable and very professional. Exemplary service.
30 April 2026
Work completed to hopefully the quality expected. Brakes feel and work fine.
30 April 2026
Service from Leanne was excellent but initial costs very expensive until challenged - can't help feeling being taken advantage of.
30 April 2026
Very satisfied with service just seemed very expensive
30 April 2026
Good communication.Like the health check video.Confident my car is safe & realiable.
29 April 2026
Dan made the whole experience very easy.
29 April 2026
Efficient overall service and helpful team.
25 April 2026
Work completed as diagnosed
25 April 2026
Annabel was very helpful and friendly as always, keeping me updated throughout.
25 April 2026
Reliable and professional.
FIND Dick Lovett Swindon.
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 0179 339 1199
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
28 April 2026
Michael at Dick Lovett Swindon was a fantastic point of contact for the purchase of my 5th mini from this dealership. Michael had all the answers to everything I asked and was extremely helpful.