OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
168 ratings and 136 comments received in the last 90 days.
19 April 2026
Great customer service shown by Toby Caddick. Our collection had to be rearranged but Toby showed excellent customer service skills to manage our initial disappointment and then make collection extra special on the new date.
16 April 2026
Service was excellent from start to finish
14 April 2026
The Salesman, Miles Osborne, was very professional and approachable. I've had bad experiences in the past as a woman but Mikes was never patronising
10 April 2026
Very friendly and professional
06 April 2026
Very friendly and professional service. Few issues around the finance, don't think that was your do with the team at the garage, but it did impact the overall experience.
27 March 2026
Lewis was great as always. He was helpful & kept me updated on the status of the car. Everything was also super easy & quick which I prefer
24 March 2026
Efficient and professional!
24 March 2026
Excellent service and communication. Lewis Ford made everything very simple and easy, nothing was too much trouble.
21 March 2026
Josh was very professional and talked through all the options
29 April 2026
Efficient overall service and helpful team.
29 April 2026
Dan made the whole experience very easy.
25 April 2026
Very satisfied with whole experience. Professional, friendly staff throughout.
25 April 2026
Reliable and professional.
25 April 2026
Great service from Mini Swindon - Personal welcome from all the Team, including Joe the Service Manager . Work completed swiftly and lots of choice and flexibility for the waiting appointment provided by Annabel who is always amazingly helpful
25 April 2026
Work completed as diagnosed
25 April 2026
Annabel was very helpful and friendly as always, keeping me updated throughout.
23 April 2026
Excellent service as always
22 April 2026
friendly welcome, explained what was happening ( useful as first time using Mini service) showed to work area and coffee etc, then kept informed throughout visit ( twice ) to explain what was needed and being done under warranty
21 April 2026
Very helpful and professional staff. Answered any questions quickly and helpfully.
FIND Dick Lovett Swindon.
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 0179 339 1199
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
28 April 2026
Michael at Dick Lovett Swindon was a fantastic point of contact for the purchase of my 5th mini from this dealership. Michael had all the answers to everything I asked and was extremely helpful.