OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
184 ratings and 138 comments received in the last 90 days.
02 January 2026
Excellent customer sales experience.
02 January 2026
Easy to collect new vehicle
24 December 2025
I was kept up to date at every point from order to delivery.
21 December 2025
Great service
21 December 2025
Always kept us up to date on delivery schedule.
21 December 2025
They struggle with the Mini UK and Mini FS processes. I believe the faults lie predominantly between Mini UK and Mini FS.
13 December 2025
Very helpful and friendly and nothing was ever too much trouble, good liaison
06 December 2025
I was happy with the service provided by Taylor however I was disappointed with the lack of updates from Mini. Once I had raised my disappointment I was updated more but I don't think it should have took for me to complain first.
05 December 2025
Miles Osborne was a fantastic Sales Executive and delivered an impeccable handover service. He's a credit to Mini!
11 January 2026
Always thrilled with the service we get from this dealer
11 January 2026
Both the Dick Lovett Bristol and Swindon teams were brilliant from start to finish. They could not have been more helpful and the process was simple and easy.
11 January 2026
They kept me up to date and were so helpful. The only reason for not getting 5 stars is that I let them know that I may be late collecting and so would bring a spare key, but the car was put in the compound at the end of the day.
10 January 2026
Very helpful and good communication from Alvin
10 January 2026
Work completed on schedule
08 January 2026
Very polite & helpful staff and the work was completed in a timely manner.
07 January 2026
The team were amazing
05 January 2026
Purchased car was well prepared and delivered promptly.
02 January 2026
Annabelle was very friendly and helpful
01 January 2026
On this occasion they had everything covered
FIND Dick Lovett Swindon.
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 0179 339 1199
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
04 January 2026
Michael Norcliffe was very helpful on the day I collected the car, he explained all of the features on the vehicle and took lots of time to explain all I needed to know.