OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
176 ratings and 152 comments received in the last 90 days.
08 June 2026
Miles Osborne was the ultimate professional
07 June 2026
On the whole very satisfied.
04 June 2026
Excellent service, both friendly and professional
03 June 2026
Very efficient and friendly.
03 June 2026
Very satisfied right from the get go, I was made to feel welcome and kept updated throughout
02 June 2026
Lewis Ford (Dick Lovett Swindon) was amazing sourcing us the exact car we wanted in the right timeframe. He was super patient and explained the options really clearly making it easy to decide the specification we wanted
30 May 2026
Excellent customer service from Michael Norcliffe. He and his managers were helpful, polite and always available . This is my third Mini from Dick Lovett. Delighted to return and to have had an excellent experience.
23 May 2026
Proactive, informative, expertise,listening
20 May 2026
Welcoming and friendly environment. Staff very professional and helpful. Lewis was brilliant- not at all pushy and answered all questions, kept in touch when he said he would and didn't oversell anything. A refreshing change! Thanks Lewis.
09 June 2026
When collecting my car I discovered an air bag fault resulting from the fitting of dash cameras. I had to leave my car there and return home without it as there was no one available to resolve. Wasting time off work taken and overcharged for valet
08 June 2026
Pleasant to deal wirh
08 June 2026
Tire replacement was frustratingly slow because the tires are not kept on site
08 June 2026
Fantastic service. Was kept up to date with all aspects of delivery and any question answered quickly and efficiently
08 June 2026
Efficient & friendly service as ever.
07 June 2026
Very easy process to book from start to finish. Kept informed at all times.
07 June 2026
Great collection and return service as always.. Problem fixed and bill was actually less than quoted. Great communication with the service team. Good all round and complimentary car wash
07 June 2026
purchased car 3 months ago for 9k no0w needs new clutch for £3.5k
07 June 2026
Good overall experience
06 June 2026
Always a reliable service
FIND Dick Lovett Swindon.
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 0179 339 1199
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
09 June 2026
Fantastic service from Lewis at the dealership from start to finish. Felt well supported all the way through the process from test drive to picking up the new car.