OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
167 ratings and 140 comments received in the last 90 days.
12 May 2026
Excellent customer focused and oriented service. All went well, smoothly and as planned.
11 May 2026
This is our third MINI - and our first ever all-electric vehicle - and we were very happy with the help we received from Michael, the Sales Executive at Dick Lovett MINI Swindon when deciding which model to choose that met our requirements.
11 May 2026
The sales person was friendly and pursuasive but he didn't give us the final offer in writing ; showed on his computer screen and then denied it . It left a bitter taste in our mouths .
07 May 2026
Great at responding, gave us a great experience all round ! Both Miles and Josh were very helpful.
04 May 2026
Every one at Dick Lovett are always helpful and call you back if they are busy they make the whole buying experience a joy
28 April 2026
Michael at Dick Lovett Swindon was a fantastic point of contact for the purchase of my 5th mini from this dealership. Michael had all the answers to everything I asked and was extremely helpful.
19 April 2026
Great customer service shown by Toby Caddick. Our collection had to be rearranged but Toby showed excellent customer service skills to manage our initial disappointment and then make collection extra special on the new date.
16 April 2026
Service was excellent from start to finish
14 April 2026
The Salesman, Miles Osborne, was very professional and approachable. I've had bad experiences in the past as a woman but Mikes was never patronising
13 May 2026
Miles was very helpful, listened well & assisted me in saving more money than expected.
13 May 2026
Outstanding service
12 May 2026
Great service (especially from Lauren) despite having to constantly rebook. Deducted one star due to the glue left on the windscreen presumably from protection used for replacing the scuttle panel / wiper arms.
12 May 2026
Friendly staff and now nice clean car
11 May 2026
Setting up the service appointment and having the works carried out as expected was very easy. Annabel and Joseph and Dick Lovett MINI Swindon are very knowledgeable and helpful, and so are the technicians.
08 May 2026
Professional service and friendly, helpful staff.
08 May 2026
Service experience was good, minor problem with not quite fitting a part correctly and a part not being received on time dealt with efficiently.
06 May 2026
Even though the job could not be completed due to motability not giving the all clear as my lease is almost up, my car was still washed & was given an update by phone.
05 May 2026
Very helpful
04 May 2026
Always great service from the team at Dick Lovett Swindon.
FIND Dick Lovett Swindon.
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 0179 339 1199
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
12 May 2026
Really pleased with Mini Swindons service