OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
174 ratings and 139 comments received in the last 90 days.
27 March 2026
Lewis was great as always. He was helpful & kept me updated on the status of the car. Everything was also super easy & quick which I prefer
24 March 2026
Efficient and professional!
24 March 2026
Excellent service and communication. Lewis Ford made everything very simple and easy, nothing was too much trouble.
21 March 2026
Josh was very professional and talked through all the options
20 March 2026
Excellent customer service and friendly staff
12 March 2026
My whole experience with Mini was horrific. The first mini delivered in November was damaged by the transporter. I subsequently had to fill in the paperwork 3 times. Now I've run out of space to explain it so Mini doesn't really care.
10 March 2026
Great salesman Really helpful informative and friendly
07 March 2026
Michael and Kail were welcoming, helpful and explained the process all the way through to purchase
01 March 2026
I was looked after my Miles at Swindon Mini . His professionalism and knowledge was outstanding. He supported me through every stage of my purchase and found me a fantastic Mini Cooper E which is perfect for me in every way.
08 April 2026
Professional service
08 April 2026
As always wonderful customer service, nothing is too much trouble even at short notice Annabel sorted everything out promptly, she was really amazing 100% and much much more. She even put him inside the compound for the night, so thoughtful.
08 April 2026
Great and very friendly staff as usual. Annabel looked after us from booking the appointment to keeping us informed as to the progress of our car while we waited. Thank you
08 April 2026
Apart for alittle confusion about what servicing was being carried out it all went well
05 April 2026
I am always greeted by Joe and his team. They always go over and beyond for me which is a really lovely and makes you feel very valued as a Mini Customer. I cant thank the team enough for all the have done for me.
05 April 2026
No issues, clear communication, easy to accept and authorise which jobs you'd like completed
05 April 2026
Owned the issues that they should've and kept us informed
02 April 2026
Did the service and cleaned the car.
01 April 2026
Very helpful to deal with a discolouration issue.
01 April 2026
The staff contacted me through the progress to give me reports and clear information
FIND Dick Lovett Swindon.
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 0179 339 1199
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
06 April 2026
Very friendly and professional service. Few issues around the finance, don't think that was your do with the team at the garage, but it did impact the overall experience.