OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
178 ratings and 152 comments received in the last 90 days.
09 June 2026
Fantastic service from Lewis at the dealership from start to finish. Felt well supported all the way through the process from test drive to picking up the new car.
08 June 2026
Miles Osborne was the ultimate professional
07 June 2026
On the whole very satisfied.
04 June 2026
Excellent service, both friendly and professional
03 June 2026
Very efficient and friendly.
03 June 2026
Very satisfied right from the get go, I was made to feel welcome and kept updated throughout
02 June 2026
Lewis Ford (Dick Lovett Swindon) was amazing sourcing us the exact car we wanted in the right timeframe. He was super patient and explained the options really clearly making it easy to decide the specification we wanted
30 May 2026
Excellent customer service from Michael Norcliffe. He and his managers were helpful, polite and always available . This is my third Mini from Dick Lovett. Delighted to return and to have had an excellent experience.
23 May 2026
Proactive, informative, expertise,listening
18 June 2026
Staff were all very polite and professional
18 June 2026
Always polite welcoming, nice to do business with.
18 June 2026
Very professional service as always. Kept us updated on the works needed and carried out.
15 June 2026
Excellent customer service. Nice environment. Clean and efficient. Friendly and helpful service.
14 June 2026
Excellent service but a shame the washing facility was jot operating
14 June 2026
Quick efficient service, lovely staff
13 June 2026
Overall good experience, did a nice job on a complimentary vac and wash but didn't appreciate changing my radio station, don't think anyone should change something without permission and I had a bottle of water in the car door which was not returned
13 June 2026
Very professional.
13 June 2026
Very good service snd really helpful at short notice
12 June 2026
No issues, polite staff and kept well informed of what was happening to my car
FIND Dick Lovett Swindon.
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 0179 339 1199
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
11 June 2026
Polite, efficient and knowledgable