OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
103 ratings and 57 comments received in the last 90 days.
05 June 2022
I had no problems with the purchase and delivery was on time despite problems getting parts from Ukrain.
03 June 2022
Everything went to plan, friendly staff
30 May 2022
Nothing was too much trouble and sales staff very helpful. I have used both Bristol and Swindon showrooms and servicing over 15 years or so but find the Swindon showroom staff just that bit better!
12 May 2022
Considering the long delivery lead times, we were kept well informed and any updates.
10 May 2022
Purchase and handover were both speedy and hassle free. A pleasurable experience.
09 May 2022
The staff were exceedingly helpful
09 May 2022
I was attended to straight away. Given coffee and biscuits.
07 May 2022
Service was exemplary
05 May 2022
The staff were informative, polite and answered any questions I had thoroughly.
13 June 2022
PROMPT SERVICE
07 June 2022
Due to distance to the garage and no public transport to my village. A member of the mini team offered to pick up my mini for the service and drop it off in the evening. This saved a high problem as I have a dog that's not well.
05 June 2022
Excellent service
05 June 2022
All very helpful
30 May 2022
Everything completed
25 May 2022
Work was carried out to expectations and on time
21 May 2022
Always go the extra mile to make the process easy
20 May 2022
Straightforward and transparent communication from the service agent.
16 May 2022
Quick and easy
09 May 2022
Very professional approach
08 June 2022
Ryan the Sales person was not pushy and listened